Skip to content

Anonymous

My feedback

1 result found

  1. 700 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    51 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you all for your wonderful feedback! I just wanted to set a few things straight.

    First, in-app purchases are tied to your Google or Samsung account, depending on which store you downloaded Papyrus from. Purchases are automatically restored or enabled by Google Play or Samsung Apps on all devices you are signed into with that account. This means, if you get a new device, have multiple devices, or need to reinstall Papyrus, you only need to purchase the premium features once (as long as you use the same account). This is true for all applications in these stores (not just Papyrus) as it is handled by Google and Samsung. Please note, however, that it can sometimes take a little while for purchases to show up on other devices or after just installing Papyrus (usually it’s instant though).

    Second, we’re always trying to figure out the best business model for…

    An error occurred while saving the comment
    Anonymous commented  · 

    Additionally, nowhere is the user given an indication of just how much the in-app purchases will cost, unless that user:
    A. has connected payment information to his Play account, and
    B. navigates through the in-app purchasing dialog to wherever that goes.

    This means users like myself, who are petrified by the concept of giving Google access to such things as their credit-cards, will never be able to even consider giving you money, regardless of how much they like the software. The possibility of being duped into a single-click payment precludes even bothering to experiment on a temporary basis or asking a friend who has such connectivity to check it for us - the friend (assuming the one-click possibility of in-app purchasing is real) would have to download the free version even to check, and then would get stuck with a nontransferrable paid copy. At the very least you ought to specify the price a user will be paying on the premium-feature-go-to screen, and for transparency's sake make the costs of these options plain on the Play app page.

Feedback and Knowledge Base