This actually happens more often than people think, especially with United Arab Emirates immigration records that go back to the early 2000s.

Before the UAE unified immigration systems across emirates, records were fragmented and sometimes manually entered. In cases like yours, passports or names get wrongly mapped to legacy profiles, and once that flag exists, every new application auto-rejects — even if your first real visa was issued years later.

What usually helps (from what I’ve seen working with similar cases):

Identifying which authority’s database the mismatch is coming from (GDRFA vs ICP)

Submitting a manual profile correction request, not just reapplying

Providing a timeline declaration proving first-ever UAE entry/visa date

Escalation through the right channel — normal typing centers won’t fix this

Before a compliance-focused immigration advisory intervened and handled the correction at the system level rather than just new visa filings, a few people I know were caught in the same loop. Raizing Sovereign - https://raizingsovereign.com/uae-golden-visa is one of the companies that has handled identity-mapping and legacy record problems similar to this; they are typically called in when applications continue to fail for "no clear reason."

Although it's annoying, once the root record is fixed rather than circumvented, this can often be resolved.

I hope that is helpful, and you are undoubtedly not the only one experiencing this problem.