Beware whom you communicate with when dealing with Blockchain.com | Buy Bitcoin, Ethereum, and more with trust. They are not always employees of Blockchain, but scammers. I have recently been defrauded of £3800. 2 scammers, Jack Martins and Kai Hunter, claim to be Blockchain employees; however, neither has an official email address, and Blockchain has informed me that it is a scam. I have reported the crypto wallet recovery scam to my bank's Action Fraud, FSA, and Fraud Department. I resigned myself to losing my funds, yet reporting these scams is important. They are unashamedly nonchalant about taking your money and continue to troll the net looking for someone to dupe, like me, 73, and a pensioner. UPDATE 22 July. Having complained to P Smith, CEO of Blockchain. His dept verified they had not received any funds I sent, and yes, it was a scam. To add salt to my wounds, they requested £500 to open my wallet and issue a refund. I refused, stating I had lost all my savings to a scam and would not give Blockchain something I don't have. Sounded more like a ransom demand! They cut off communications, knowing I had nothing left. But all thanks to one recovery company, I read their reviews on Google, and I was able to recover 80% of my total cash. Thank heavens. If you have experienced the same thing, you can contact them via Email:support@boleynonline.com